Built for Microsoft 365

Stop being your team's
IT helpdesk

UserDesk lets HR managers and office coordinators handle routine Microsoft 365 tasks — new hires, password resets, license changes — without ever touching the admin center.

14-day free trial · No credit card required · Set up in under 2 minutes

app.getuserdesk.com

Users

8 users in your tenant

Templates
+ New User
NameEmailDepartmentTitleStatus
Jessica Martinezjessica.martinez@contoso.comSalesAccount ExecutiveActive
Marcus Chenmarcus.chen@contoso.comEngineeringSoftware EngineerActive
Priya Patelpriya.patel@contoso.comHRHR ManagerActive
David Kimdavid.kim@contoso.comITIT AdministratorActive
Sarah Johnsonsarah.johnson@contoso.comSalesSales DirectorActive
Tom Bradleytom.bradley@contoso.comEngineeringSenior DeveloperDisabled
P
A
M
J

Trusted by IT teams and MSPs

2 min

avg. setup time

0

agents to install

100%

audit coverage

Sound familiar?

These conversations happen every day. They don't have to.

The old way

"Can you reset Sarah's password? She's locked out before her interview."

With UserDesk

HR resets it themselves in 30 seconds.

The old way

"We hired three people this week. IT ticket queue is backed up 3 days."

With UserDesk

Office manager creates all three accounts from a template.

The old way

"Marketing needs to be added to the new Teams channel. IT is at capacity."

With UserDesk

Team lead adds them directly. No ticket, no wait.

Everything IT needs to delegate safely

Purpose-built for Microsoft 365. Not a generic admin panel.

Full user lifecycle

Create accounts, reset passwords, enable/disable users, and assign licenses from one clean interface.

Onboarding templates

Pre-fill department, job title, licenses, and groups. New hire setup in under a minute.

Teams & Groups

Add and remove members from Microsoft Teams and distribution lists. No admin center needed.

Immutable audit log

Every action is recorded with who did it and when. Your compliance trail, always current.

IT stays in control

Three role tiers — Admin, Member, Viewer. Delegates only see and do what you allow.

2-minute setup

Single admin consent click. No agents, no infrastructure. Works with any M365 plan.

Up and running in minutes

No setup calls. No onboarding meetings. Three steps.

1

Connect your Microsoft 365 tenant

Click "Start free trial" and sign in as a Global Admin. Approve the permissions UserDesk needs — takes about 60 seconds.

2

Set up your onboarding templates

Create templates for common roles — Sales Rep, IT Contractor, etc. Pick their licenses, groups, department, and job title.

3

Let your team handle the rest

Share the portal link with HR or your office coordinator. They create users, reset passwords, and manage groups — no IT tickets.

Simple, predictable pricing

14-day free trial on all plans. Cancel any time.

Save ~17% with annual billing

Starter

For small teams getting started.

$59/mo

or $590/year ($49/mo)

  • Up to 50 M365 users
  • 3 portal admins
  • User management & offboarding
  • Password resets
  • License management
  • Onboarding templates
  • Full audit log
  • Email support
Start free trial
Most popular

Pro

For growing teams that need more.

$99/mo

or $990/year ($83/mo)

  • Unlimited M365 users
  • Unlimited portal admins
  • Everything in Starter
  • Teams & Groups management
  • Shared mailbox conversion
  • Advanced group settings
  • Priority support
Start free trial

Need more than 500 users or a custom contract? Get in touch.

Frequently asked questions

What permissions does UserDesk need?

UserDesk uses Microsoft’s standard OAuth with delegated permissions — User.ReadWrite.All, Directory.ReadWrite.All, and Group.ReadWrite.All. It acts on behalf of the signed-in user and never stores passwords or has standing access outside of active sessions.

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Is my data safe?

Yes. UserDesk never stores passwords, access tokens, or API keys in our database. Authentication is handled entirely by Microsoft’s OAuth flow, and tokens are encrypted in your browser’s session cookie — not on our servers. Even if our database were fully compromised, attackers cannot access your Microsoft 365 tenant.

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Can I control what my delegates can do?

Absolutely. UserDesk has three roles: Admin (full access), Member (can manage users and groups), and Viewer (read-only). Admins control who gets what role from the Settings page.

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How long does setup take?

About 2 minutes. You sign in as a Global Admin, approve the permissions, and you’re in. No agents to install, no infrastructure to manage, no setup calls to schedule.

What happens when I cancel?

You can cancel any time from the billing page. Your portal stays accessible until the end of your billing period. No data is deleted — you can resubscribe to pick up where you left off.

Do you support multi-tenant MSP environments?

Each tenant connects independently with its own admin consent and subscription. MSPs can manage multiple customer tenants, each with isolated data and its own billing.

Read more

Ready to get IT out of the loop?

Connect your Microsoft 365 tenant in 60 seconds. Your first 14 days are on us.

No credit card required · Cancel any time