UserDesk lets HR managers and office coordinators handle routine Microsoft 365 tasks — new hires, password resets, license changes — without ever touching the admin center. IT stays in control. Everyone else gets unblocked.
14-day free trial · No credit card required · No sign-up needed for demo
Before
"Can you reset Sarah's password? She's locked out before her interview."
After
HR resets it themselves in 30 seconds.
Before
"We hired three people this week. IT ticket queue is backed up 3 days."
After
Office manager creates all three accounts from a template.
Before
"Marketing needs to be added to the new Teams channel. IT is at capacity."
After
Team lead adds them directly. No ticket, no wait.
Built specifically for Microsoft 365. No generic admin panel hacks.
Create new accounts, reset passwords, enable or disable users, and assign licenses — all from one clean interface your non-IT staff can actually use.
Define role templates (Sales Rep, IT Contractor, Warehouse Staff) that pre-fill department, job title, licenses, and group memberships. New hire setup in under a minute.
Add and remove members from Microsoft Teams and distribution lists through separate, clearly labelled interfaces — no confusion between the two.
Every action is recorded automatically with a timestamp and the name of who did it. Your compliance trail is always up to date, no extra steps required.
Delegates only see what you allow. Coming soon: role-based scoping so HR can only act on their department, and managers only on their team.
Connect your Microsoft 365 tenant with a single admin consent click. No agents to install, no infrastructure to manage. Works with any M365 plan.
No setup calls. No onboarding docs. Just three steps.
Click "Start free trial" and sign in as a Global Admin. You'll approve the permissions UserDesk needs — this takes about 60 seconds and only needs to happen once.
Set up onboarding templates for the types of people you hire regularly. Pick their licenses, groups, department, and job title. Takes 2 minutes per template.
Share the portal link with your HR manager or office coordinator. They can now create users, reset passwords, and manage group memberships without ever contacting IT.
14-day free trial on all plans. Cancel any time.
For small teams getting started with delegation.
For growing teams that need more flexibility.
Need more than 500 users or a custom contract? Get in touch.
Managed Services Partner
Our partners at Alpha Omega Solutions have been delivering managed IT services since 1986. With over 40 years of experience, they now specialize in Microsoft 365, custom business solutions, and full-service IT management.
Visit aosolutionscorp.com→Connect your Microsoft 365 tenant in 60 seconds. Your first 14 days are on us.
Start free trial — it's free for 14 daysNo credit card required · Cancel any time